Stifel Independent Advisors introduces business to Stifel, Nicolaus & Company, Incorporated. As our clearing firm, Stifel, Nicolaus & Company, Incorporated is responsible for bookkeeping and safekeeping functions, including the receipt and disbursement of all funds and securities. They also regulate and approve margin loans and other extensions of credit, execute security orders you enter through your Financial Advisor, and prepare your transaction confirmations and statements. Stifel Independent Advisors and Stifel, Nicolaus & Company, Incorporated are both affiliates of Stifel Financial Corp. and Important Disclosures for Stifel are located at http://www.stifel.com/disclosures.
Order Routing and Payment for Order Flow
Stifel Independent Advisors routes 100% of its order flow in equity securities to Stifel, Nicolaus & Company, Incorporated. Stifel, Nicolaus & Company, Incorporated receives payment for order flow for directing orders to certain exchanges and other trading venues. Stifel Independent Advisors does not share in any such payments. The source and nature of any payment received in connection with your particular transaction will be disclosed upon written request. In addition, in order to access a wide variety of execution venues, the firm does participate in the maker/taker model. Certain exchanges and other trading centers to which the firm routes equities and options orders have implemented fee structures under which broker-dealer participants may receive rebates on certain orders. Under these fee structures, participants are charged a fee for orders that take liquidity from the venue and provided a rebate for orders that add liquidity to the venue. Rebates received by the firm from a venue during any time period may or may not exceed the fees paid by the firm to the venue during that time period. Fees and/or rebates from all venues are subject to change. Stifel will provide customers additional information regarding average net fees/rebates paid/received upon written request. For venues from which Stifel receives a rebate, Stifel is considered to be receiving payment for order flow.
Additional information will be provided upon written request, and certain order routing information is available online at www.stifel.com/disclosures/best-execution. On request of a customer and at no fee, Stifel will disclose to such customer the identity of the venue to which such customer’s orders were routed for execution in the six months prior to the request, whether the orders were directed orders or non-directed orders, and the time of the transactions, if any, that resulted from such orders. Orders may be routed and executed internally through Stifel’s trading desk. In such instances, Stifel stands to share in 100% of whatever remuneration is received (in the case of orders executed as agent) or profits or losses generated (in the case of orders executed as principal) as a result of internalizing such orders. Customers may mail their inquiries to: Stifel – Attn: Equity Trading Compliance, One South Street, Baltimore, Maryland 21202.
The Stifel Independent Advisors Site is for informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any security which may be referenced in the Site. Offers can only be made where lawful under applicable law. If you wish to learn more about information contained on the Site, you may contact a Stifel Independent Advisors financial advisor.
Any quotations or information provided on this Site may be delayed by financial exchanges or information providers and may not reflect the prices at which the quoted securities may be bought or sold. You should not make any decisions to buy or sell securities based on such quotations or other information accessed by or through our Site.
The financial market information accessible through this Site, including quotes, price charts, and other financial market data has been independently obtained through third-party information providers or from various securities markets such as stock exchanges and is believed to be reliable. The accuracy, completeness, timeliness, or sequencing of the information is not guaranteed by Stifel Independent Advisors, its affiliates or any persons transmitting the information. There is no warranty of any kind, expressed or implied, regarding the information accessed by or through this Site. Stifel Independent Advisors or its affiliates, shall not have any responsibility for direct, indirect, consequential, special, or other damages you may incur by relying upon the information contained in this Site or for delays or errors in the transmission or delivery of any part of the information.
Business Continuity Plan
All of us at Stifel Independent Advisors would like to thank you for the opportunity to serve your investment needs. An integral component of that service is providing you continued access to your account assets. In today’s world of electronic communications and networked businesses, various events could interrupt primary routines of conducting business (power outages, natural disasters, etc.). We would like to take this opportunity to assure you that we have plans in place for continuing service to our clients during emergencies or other business disruptions.
Stifel Independent Advisors’ systems are provided and maintained by Stifel, Nicolaus & Company, Incorporated (Stifel). Stifel Independent Advisors relies on Stifel’s Business Continuity Plans (BCPs). In the event of various levels and types of disruptions that could occur, from natural or manmade incidents, Stifel maintains service, communication, and processing systems that are networked and accessible from other Stifel locations. Stifel also conducts frequent backup of system information that is maintained in multiple locations and secure offsite locations. In the case of a significant event, Stifel has access to certain critical systems in alternative geographic regions. In addition, our primary business and servicing partners have developed similar plans and backup systems.
The varying scenarios that Stifel has planned for include disruptions that would affect a branch office, including Stifel Independent Advisors offices, the home office building, a surrounding business district, an entire city, or a general geographic region, as well as firm-wide issues. In the event of a public health crisis that resulted in a high rate of employee absences, Stifel and Stifel Independent Advisors would focus available personnel on critical business functions that directly support client needs. Additionally, we would implement our workforce continuity plan, which includes social distancing and other actions to limit exposure and the spread of the outbreak. Stifel monitors and reviews the potential for a pandemic outbreak and the impacts that may result on the firm, including the creation of response strategies. Depending upon the severity of the disruption, we anticipate being able to provide you with the level of service you are accustomed to in a matter of minutes for a localized matter and within a few hours or a business day for a significant district or regional disruption. Many of our communications and support systems provided by Stifel are designed to redirect to backup systems in the event of a critical disruption. Likewise, our internal systems are designed to continue communicating essential information to our Financial Advisors, who, in turn, will be able to communicate with you.
While no contingency plan can eliminate all risk of service interruption or temporarily impeded account access, we periodically assess and update our plan to mitigate all reasonable risk. As with any matters of this importance, we are continually reviewing and evaluating our business contingency plans to implement improvements, and as such, the plan and this notice are subject to modifications. This notice in its most current form will be posted on our website. In the event that we need to initiate our business continuity strategy and you are unable to reach your Financial Advisor, information will be posted to both firm’s websites (www.stifel.com and www.stifelindependence.com) or you will be able to reach the Stifel Independent Advisors home office at (800) 488-7994 or Stifel’s Client Services Department at (800) 679-5446 to obtain prompt access to your funds and securities.